Register Your GenZe e-Bike
Step 1: Complete the following form to register your GenZe e-Bike. Registering your product will streamline the warranty service process, and keeps you connected to special offers, incentives, and new products.
Step 2: Email customerservice@genze.com your proof of purchase.
Note: To find your serial number, remove the battery, and the number will be on a sticker on the frame behind it. It will start with EG.
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