Register Your GenZe e-Bike

 

Step 1: Complete the following form to register your GenZe e-Bike. Registering your product will streamline the warranty service process, and keeps you connected to special offers, incentives, and new products.

Step 2: Email customerservice@genze.com your proof of purchase.

Then, make sure to sign up for our Customer Referral Program to start earning cash for spreading the word about GenZe.

Note: To find your serial number, remove the battery, and the number will be on a sticker on the frame behind it. It will start with EG.