FAQ Category: Our e-Scooters

It depends on where you live. In many states, you cannot. In California, the GenZe electric scooter is considered a […]

As with any electric vehicle, care should always be taken when washing. We suggest not using high pressure washers or […]

That depends on where you live. Contact your local DMV for more information.

Simply put: anywhere with electricity. The GenZe e-Scooter has a rechargeable battery pack the size of a standard briefcase. To […]

With a solid cast aluminum frame, the GenZe e-Scooter weighs 232 pounds. The sturdy exoskeleton helps you stay connected to […]

Yes, we offer a 3-year/5,400 mile warranty on our consumer electric scooters. Read more about our warranty here. 

Yes, your Mobile App will run a diagnostic scan of your e-Scooter and report any issues found. It will also […]

To search for a retailer near you, please click here. For our 100 and 200 series e-Bikes, and all of […]

The GenZe e-Scooter will go up to 30mph. And while you can’t take it on highways, it works on over […]

The GenZe e-Scooter will go up to 35 miles per charge. Range is affected by the weight of the rider, […]