May 15, 2018

To register your GenZe e-Bike, complete the form here, and then email customerservice@genze.com a photo or copy of your receipt for proof […]

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September 4, 2017

Contact our Sales Team to obtain information.

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August 23, 2017

We are committed to providing products in areas that are supported by Service Centers. Please email customerservice@genze.com for any service-­related […]

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Yes, For our New e-Scooters we offer a 12-month / 1,200 miles warranty (whichever comes first), to learn more click […]

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Your GenZe e-Scooter is meant to operate in all kinds of weather conditions and is basically maintenance free. Normal wear […]

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Contact the GenZe Service Center by phone. Your GenZe Mobile App will also inform you of the contact number, and […]

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Yes, your Mobile App will run a diagnostic scan of your e-Scooter and report any issues found. It will also […]

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