Archives: FAQ
To register your GenZe e-Bike, complete the form here, and then email customerservice@genze.com a photo or copy of your receipt for proof […]
No, the push off is gradual in the throttle mode to provide a smooth and steady ride experience.
The GenZe app works through Bluetooth connection on the 200 series e-Bikes only. The app can be used to understand […]
They’re both well integrated into the frame, so they’re less prominent to vandals. The battery is also locked, so the […]
GenZe is part of a global initiative by the $19 billion multi-national, Mahindra Group, to address the growing problem of […]
Yes, either vehicle can have an optional provision in the rear for attaching and securing a carrier bag or box. […]
With our current technology, a technician can be assigned to track the vehicle locations (using GPS) and battery charge through […]
The GenZe e-Scooter can be equipped with a sophisticated electronic locking system, GPS tracking, and the ability to disable the […]
This depends a bit on your business and how they’re being used, but typically our clients see: Reduction in shuttle […]
