Contact the GenZe Service Center by phone. Your GenZe Mobile App will also inform you of the contact number, and give you a trouble code if your e-Scooter has Telemetry installed.
The Genze App
The GenZe app allows you to plan routes, run diagnostics, estimate range, and manage security, all from your Smartphone. Connect with your GenZe e-Scooter and 200 series e-Bike on the go, and optimize your ride.Read More