We are committed to providing products in areas that are supported by Service Centers. Please email customerservice@genze.com for any service-related questions or concerns. You can also search for a nearby retailer or service provider here.
The Genze App
The GenZe app allows you to plan routes, run diagnostics, estimate range, and manage security, all from your Smartphone. Connect with your GenZe e-Scooter and 200 series e-Bike on the go, and optimize your ride.
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